Privacy Policy

Effective Date: September 13, 2021
Company: Defranco Enterprises
Contact: [email protected]
Mailing Address: ATTN: Defranco Enterprises, 177-509 Commissioners Rd W, London, Ontario, Canada, N6J 1Y5


1. Introduction

Defranco Enterprises (“Defranco,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, share, and protect information when you use our websites, applications, platforms, and services (collectively, the “Services”).

By using our Services, you agree to the terms outlined in this Privacy Policy.


2. Information We Collect

We may collect the following categories of information:

a. Personal Information You Provide

  • Name, email address, phone number, and postal address.

  • Payment and billing details (processed securely through third-party providers).

  • Account registration details such as usernames and passwords.

  • Communications with us (support tickets, emails, surveys).

b. Automatically Collected Information

  • IP address, device type, browser, and operating system.

  • Geolocation data where permitted.

  • Website usage data (pages visited, time spent, referral links).

  • Cookies, pixels, and similar technologies.

c. Third-Party Information

We may receive information about you from business partners, service providers, or publicly available sources.


3. How We Use Your Information

We use personal information for the following purposes:

  • To provide, operate, and improve our Services.

  • To process transactions and deliver purchased products or services.

  • To communicate with you regarding updates, promotions, or support.

  • To personalize content and user experiences.

  • To comply with legal and regulatory obligations.

  • To detect, prevent, and investigate fraud or security issues.


4. Sharing of Information

We may share your personal information with:

  • Affiliates and subsidiaries within Defranco Enterprises for operational purposes.

  • Service providers and partners who assist with hosting, payments, analytics, and customer support.

  • Regulatory or legal authorities where required by law.

  • Business transfers in the event of a merger, acquisition, or sale of assets.

We do not sell personal information to third parties.


5. Cookies & Tracking Technologies

Defranco Enterprises uses cookies, tracking pixels, and similar technologies to:

  • Remember your preferences and improve user experience.

  • Analyze traffic and usage patterns.

  • Deliver targeted advertising and marketing.

You may manage or disable cookies in your browser settings, though some Services may not function properly without them.


6. Data Security

We implement administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, or misuse.
While we strive to protect your data, no method of transmission or storage is 100% secure.


7. International Data Transfers

As a global company, Defranco Enterprises may transfer your information to jurisdictions outside of your country of residence.
We ensure that such transfers comply with applicable data protection laws, including contractual safeguards under GDPR.


8. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

  • Access & Portability: Request a copy of your data.

  • Correction: Request corrections to inaccurate or incomplete data.

  • Deletion: Request erasure of your personal data.

  • Restriction: Limit processing of your data under certain conditions.

  • Objection: Object to data processing for marketing or legitimate interests.

  • Withdraw Consent: Revoke consent where processing is based on consent.

To exercise your rights, contact us at [email protected].


9. Children’s Privacy

Our Services are not directed to children under the age of 13 (or the minimum age of digital consent in your jurisdiction).
We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it immediately.


10. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, or resolve disputes.


11. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of such websites.


12. Changes to This Policy

Defranco Enterprises may update this Privacy Policy from time to time. Changes will be posted with a revised effective date.


13. Contact Us

For questions, concerns, or to exercise your privacy rights, contact us at:

📧 Email: [email protected]
📮 Mailing Address: ATTN: Defranco Enterprises, 177-509 Commissioners Rd W, London, Ontario, Canada, N6J 1Y5