Accessibility

Effective Date: September 13, 2021
Company: Defranco Enterprises
Contact: [email protected]
Mailing Address: ATTN: Defranco Enterprises, 177-509 Commissioners Rd W, London, Ontario, Canada, N6J 1Y5


1. Our Commitment

Defranco Enterprises is committed to ensuring digital accessibility for all users, including people with disabilities.
We strive to provide an inclusive online experience that is user-friendly, accessible, and aligned with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level or higher.


2. Measures We Take

To ensure accessibility across our websites, platforms, and digital services, Defranco Enterprises:

  • Designs and develops with accessibility best practices in mind.

  • Uses semantic HTML and ARIA (Accessible Rich Internet Applications) attributes.

  • Provides alt text for meaningful images and captions for multimedia.

  • Ensures sufficient color contrast and scalable text sizes.

  • Tests navigation and functionality with assistive technologies such as screen readers and keyboard-only access.

  • Regularly audits and updates content for compliance.


3. Accessibility Standards

Our goal is to conform to the following recognized accessibility standards:

  • WCAG 2.1 AA (Web Content Accessibility Guidelines).

  • Section 508 of the Rehabilitation Act (U.S., where applicable).

  • Accessibility for Ontarians with Disabilities Act (AODA) (Canada).

  • Other applicable regional standards for global users.


4. Ongoing Efforts

Accessibility is an ongoing process. We:

  • Train staff on accessibility principles.

  • Integrate accessibility into design, development, and content workflows.

  • Partner with third-party accessibility experts for audits and testing.

  • Continually improve based on user feedback and evolving standards.


5. Third-Party Content & Services

While we strive to ensure accessibility across our Services, some third-party content (such as embedded videos, plugins, or external links) may not fully meet accessibility standards.
We encourage our partners and vendors to provide accessible solutions and work with us toward compliance.


6. Feedback & Assistance

We welcome feedback on the accessibility of Defranco Enterprises websites and platforms. If you encounter any accessibility barriers, please contact us:

đź“§ Email: [email protected]
đź“® Mailing Address: ATTN: Defranco Enterprises, 177-509 Commissioners Rd W, London, Ontario, Canada, N6J 1Y5

We aim to respond to accessibility inquiries within 5 business days.


7. Compatibility with Assistive Technology

Our websites are designed to be compatible with:

  • Major browsers (Chrome, Firefox, Safari, Edge).

  • Screen readers (JAWS, NVDA, VoiceOver).

  • Mobile and tablet devices with accessibility features enabled.


8. Legal Compliance

Defranco Enterprises complies with accessibility laws and regulations applicable to our global operations, including ADA (U.S.), AODA (Canada), and GDPR (EU) requirements related to accessibility and user rights.


9. Future Improvements

We are committed to continuous improvement and actively monitor new accessibility guidelines, legislation, and technologies to ensure that all users can engage fully with our Services.